Mission Hospital - Mission Viejo & Laguna Beach, California
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Laguna Beach

Mission Hospital receives feedback from our patients based on their experience with our care.

The following scores are for January 2013 – March 2013

Inpatient

51 people responded to the survey. 76% of the responses were given the highest possible rating.

“During my stay I was the recipient of unlimited kindness, concern, patience, and professionalism from every nurse, technician and doctor who treated me which made my serious condition easier to bear. Endless thanks to each and every member of the Mission Hospital medical and nursing staff, as well as to the hospital administration.” - Med/Surg/Telemetry patient (Laguna Beach Campus)

Outpatient

175 people responded to the survey. 82% of the responses were given the highest possible rating.

“I would not consider going to any other hospital - ever. This is my hospital! I love it! My daughter was born here in 1960. I have had many happy memories here at "our hospital" and always felt cared for in all possible ways. The salmon with dill sauce is terrific!” - Radiology patient (Laguna Beach Campus)

ER

190 people responded to the survey. 82% of the responses were given the highest possible rating.

“To reiterate one of the survey questions, I would prefer to return to Mission Hospital without hesitation, if emergency care is needed. If an emergency can be a pleasurable experience that is what I had at Mission Hospital. Every member of the team was kind and seemed genuinely concerned about my condition. They took every measure to ensure my comfort and well being was their highest priority. Thank you very much for this hospital emergency room staff!” - ER patient (Laguna Beach campus)

Same Day

60 people responded to the survey. 90% of the responses were given the highest possible rating.

“Overall experience was excellent; the nursing staff were "OUTSTANDING", very, very caring. Thank you all.” - Out Patient Surgery patient (Laguna Beach Campus)