About Us

For the Media

Mission Hospital is south Orange County’s trauma center, as well as one of the most respected and technologically advanced hospitals. Media is frequently inquiring with Mission Hospital as a source of information and insights on health care. If you are a member of the media, use the links below to keep current, to establish contact, or to understand our guidelines for access.

Helpful Resources & Background Information

Communications & News Media Contacts

Deb Franko​
Executive Director, Communications & Marketing

For after hours and weekends, you can also call the hospital’s main line at (949) 364-1400, dial 0, and ask for the Media On-Call representative.

Interview, Photography & Live Shot Requests

Public Affairs must approve requests for interviews and photographs with patients, physicians or employees at Mission Hospital before scheduling.

Public Affairs will request written consent from the interviewee and accompany news media at all times in Mission Hospital facilities.

Patient Condition Reports

Interpreting One-Word Patient Condition Reports

A patient condition report describes a patient's medical condition in general terms. The term “stable” is not an accurate description of a patient’s condition and therefore should not be used.

  • Undetermined - Patient is awaiting physician assessment or is currently being evaluated by a physician.
  • Good - Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
  • Fair - Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
  • Serious - Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical - Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
  • Death - Patient's death can be released only after the family is notified and after permission is granted from the family's legal representative.

Patient Information Requests

Under HIPAA*, news media must provide the patient's name before the release of any patient information. Our responsibility, first and foremost, is to our patients, and this responsibility includes protecting a patient’s privacy. Public Affairs will not release information about:

  • Patients who request that no information be released.
  • Patients who are involved in domestic violence, rape, sexual abuse, child/elderly abuse, chemical dependency or attempted suicide.
  • Patients in danger as determined by law enforcement officials.
  • Patients who are under age 18, without a parent or legal guardian's written consent.
  • Patients discharged who have not given written consent.

*All policies are in accordance with the Health Insurance Portability and Accountability Act's privacy rule and the American Hospital Association's "Guide for the Release of Information on the Condition of Patients."